Poothrikka
Grama Panchayat

The Citizen Charter has been prepared with the objective of ensuring a people-friendly, transparent, and accountable system of governance. It clearly outlines the various services provided by the Grama Panchayat, the procedures for availing these services, the documents required, the prescribed time limits for service delivery, and the responsibilities of the concerned officials.

The Charter serves as an important instrument for strengthening public confidence in the Panchayat administration by ensuring that services are delivered efficiently and within the stipulated time. It also promotes transparency in service delivery and creates awareness among citizens about their rights, responsibilities, and entitlements.

This Citizen Charter reflects the Panchayat's commitment to good governance and quality public service. It is expected to function as a dynamic tool for continuously improving service delivery through the active cooperation, participation, and valuable suggestions of the public.